A friend and I were talking and he said whenever he asks a question, his daughter sends him several articles. He doesn’t want articles, he just wants an answer.
How many of us today have time to read lengthy articles? Especially when all we really want to know can be said in a few paragraphs. I think writing good blogs, summaries, and short analyses is what matters most these days.
This is what I mean when I talk about Learning Nuggets. We want to know what we need when we need it. Finding that information, digesting it, understanding it, and putting it to immediate use.
On the other extreme, I used to have to enter some financial codes once a year. I always got in trouble because I didn’t remember the codes. That’s because I only used them once a year! I didn’t need to memorize them, I just needed a job aid or sheet on how to code the expenses that I could refer to every year. (Which is why we have accountants and turbotax to help with our taxes – who can remember from one year to the next as well as all the changes and additions to the tax code that happens!)
Next time you offer to help someone, find out how much information they truly want. Highlight or cut and paste the key essentials. Find ways to make this information easily retrievable to those that need it.
Short, sweet, and to the point.